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Getting Help In Domo
All BlogsBusiness IntelligenceDomo

A few tips on getting help in Domo

“Put in a ticket.” This sentence can invoke feelings of frustration – especially if you feel like you’re going in circles with support staff before finding...
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All BlogsBusiness IntelligenceReal Intelligence Podcast

Leigh Wojtkiewicz | College Athletics Analytics

RXA’s first Real Intelligence podcast guest is Leigh Wojtkiewicz! Jason Harper and Anna Schultz had the opportunity to sit down with Leigh to discuss her decade-long...
A graph showing average wait times by day from July 2019 to October 2020 showing he increased variance starting in March 2020 to demonstrate increased need for workforce optimisation.
All BlogsBusiness IntelligenceData Science

The three stages of workforce optimisation: Moving beyond the industry standard

Members of the RXA team published a paper titled “The three stages of workforce optimisation: Moving beyond the industry standard” in the Applied Marketing Analytics Volume...
Hand holding a magnifying glass on a crowd. Concept art for finding the right hire.
All BlogsBusiness IntelligenceDomo

How To Hire a Major Domo

What makes a Domo Instance successful? While there are many ways to drive success, having a competent, capable, and curious Major Domo can make all the...
Understanding Repeat Customers
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RXA Case Study: Understanding Repeat Customers

The RXA Case Study series seeks to illustrate the types of challenges our clients face, as well as the paths we take to meet their needs....
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All BlogsBusiness IntelligenceData Science

How to Hire the Right Data Science Team

Data scientists are in incredibly high demand right now – I searched LinkedIn for Data Scientist positions posted in the past week and returned over 83,000...
All BlogsBusiness Intelligence

Voice of the Customer: What it is and why it’s important

Utilizing customer feedback to gain actionable insights is critical to both customer retention and new business development. In today’s world of constant connection and information, businesses...
All BlogsBusiness Intelligence

Tips to Improve the QA Process to Optimize Results

To say that the digital analysts at RXA have QA experience would be an understatement. Quality assurance (QA) is often rushed or only takes place when...
Digital Analyst
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A Day in the Life of A Digital Analyst

While everything we do at RXA we do as a team, a team is by definition a set of individuals who come together for a common...
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